Terms & Conditions and Return Policy

Last Updated: August 21, 2019

D.O.C.I.S. International, also known as Fangs, operates the following websites: https://docis.international, https://thefangs.nl (“TheFangs.nl”), https://lilfangs.com (“LilFangs.com”) and https://store.docis.international.

This document declares the rules one (who will also be called “user”) must agree with to make use of the services of D.O.C.I.S. International (which will be called “organization” in this document as well).

Purchases

Goods and services of D.O.C.I.S. International are sold in The D.O.C.I.S. Store (https://store.docis.international).

    Personal Information

In order to deliver goods and/or perform a service, personal information from the user is necessary. This information will be used only for what the user has agreed with by submitting his or her request for goods and/or services.

    BTW

For fairness and simplification, D.O.C.I.S. International charges a fixed tax rate of 9% Dutch tax – instead of 0% for the one and 9% for the other based on country and the total value of exported goods.

D.O.C.I.S. Book Club Memberships

D.O.C.I.S. Book Club Memberships are sold and regulated according to The D.O.C.I.S. Book Club Alliance Agreement.

Returns

Within 15 days after the arrival of one’s items ordered from The D.O.C.I.S. Store, the full package or a selection of ordered items may be returned to D.O.C.I.S. International

The return of (some items of) one’s order should be announced on the Return your Package page in The D.O.C.I.S. Store. The return address is:

Street + number: Bachstraat 123

Zip code: 2901JZ

City: Capelle aan den IJssel

Province: Zuid-Holland

Country: Netherlands

The refund is the purchase price of your returned items, exclusive of shipping costs (if the gifts that come with your purchase are returned as well, they will be included in your refund. Then only the carrier costs are the excluded shipping costs). This given that the returned items are not damaged.

D.O.C.I.S. International is not responsible in case the carrier does not deliver one’s returned package.

Content

(Online) content of D.O.C.I.S. International may not be disrespectful or discriminatory.

Content of D.O.C.I.S. International may be shared when the author of the material and the location of the material are mentioned.

D.O.C.I.S. International is the only entity entitled to take disputed content on the websites it operates offline.

D.O.C.I.S. International takes responsibility for the overall presentation of TheFangs.nl, but, if an external party opens a dispute against content that is not written by an owner of D.O.C.I.S. International, will involve the author who has published the disputed content.

D.O.C.I.S. International takes full responsibility for the original content on LilFangs.com. This includes the side-note that factual statements made are not necessarily universal facts.

External Sites

D.O.C.I.S. International may refer you to external websites. Though this is done with good intentions, the organization is not responsible for the content on the external websites.

Changes

If this document will be changed, you will be notified at least a week before the new Terms & Conditions and Return Policy take effect.

Contact

For any questions about this document, please contact D.O.C.I.S. International. (https://docis.international/contact.html)

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